Terms of Service
Version 1.0 — effective 2026-01-01
Service description
Role CV is a concierge validation pilot. We assess a real job description against the career evidence you provide and, for paid customers, prepare a tailored CV draft. Role CV does not guarantee interviews, offers or employment.
Pilot and manual-review nature of the service
During the pilot, submissions are reviewed personally by the founder rather than fully automated. Delivery timing is described at the point of submission and is not a contractual guarantee unless separately confirmed.
Your responsibility for accuracy
You are responsible for reviewing and approving all suggested wording before using it in any job application, and for the ultimate accuracy of anything you submit to an employer.
No guarantee of outcome
We do not guarantee interviews, job offers or employment as a result of using Role CV.
Permitted use
You agree to provide accurate information and genuine documents, and not to use the service for any unlawful purpose.
Payment and refunds
The Application Pack is a one-off payment of £29 processed securely through Stripe. Refund eligibility is subject to your consumer rights and final legal review before launch.
Cancellation rights
Where applicable consumer law grants a right to cancel, that right is unaffected by these terms. Final cancellation-rights wording is subject to legal review.
Intellectual property and document ownership
You retain ownership of the documents you upload. You grant us a limited licence to process them solely to deliver the service you requested.
Limitation of liability
To the extent permitted by law, our liability in connection with the service is limited. Final limitation-of-liability wording is subject to legal review.
Complaints and contact
If you have a complaint about the service, contact us using the support email address shown in the footer.
Governing law
These terms are governed by the laws of England and Wales, subject to legal review.